If you have questions about one of our products or need help with using it, contact JURA's customer support team for fast, expert, one-to-one support.

For Both Home & Professional Products
The Madison Group
G03 & 201-205, Hopewell Mall,
183 Queen’s Road East,
Wanchai,
Hong Kong

E-Mail jurahk@themadisongroup.asia
Inquiry (WhatsApp): (852) 9165 5783
Customer Service (WhatsApp): (852) 5115 7570
Phone: (852) 2239 5074
After Sales Service: (852) 2239 5050

For Professional Products
Pacific Coffee Company Ltd.
14/F, Hollywood Centre
233 Hollywood Road
Sheung Wan
Hong Kong

E-Mail coffeesolutions@pacificcoffee.com
Phone (852) 8100 0622

For Both Home & Professional Products

The Madison Group

E-mail jurahk@themadisongroup.asia
Phone (852) 2239 5074
After Sales Service Phone (852)22395050

Monday to Sunday 1000 - 1800

PH: Closed

For Professional Products

Pacific Coffee Company Ltd.

E-mail coffeesolutions@pacificcoffee.com
Phone (852) 8100 0622 

Monday to Friday 0900 - 1800
Saturday-Sunday/ PH: Closed