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Hotline & customer support

If you have questions about one of our products or need help with using it, contact JURA's customer support team for fast, expert, one-to-one support.

Mailing address

Pacific Coffee Company Ltd.
7/F, Hollywood Centre
233 Hollywood Road
Sheung Wan
Hong Kong

E-Mail coffeesolutions@pacificcoffee.com
Phone (852) 8100 0622

Product support:
Phone (852) 8100 0622 
Email: customercare@pacificcoffee.com

Office Operating Hours:
Monday to Friday 0900 - 1830
Saturday-Sunday/ PH: Closed